| | | Business Transformation is a key executive management tool that aims to align People, Process and Technology initiatives within an organisation more closely with its business strategy and mission statement to support and help innovate and stimulate new business strategies to meet long term goals and objectives. Business transformation is achieved by the aligning of People, Process and Technology areas focusing towards increasing revenue, driving greater efficiency and delivering improved customer satisfaction. Transformation can be defined in three principle categories:- I. Changing Appearance, by improving services to customers and adding value to service offerings II. Changing Shape, by review and reappraisal of what a business should do, by working with partners and by making better use of all available resources III. Changing Form, by improving the way that business works, and embraces new organisational structures, skills, processes and technology Business transformation can be achieved through new technology, business models and management practices. Business transformation is now considered an essential part of the competitive business cycle. | | "A highly effective program leader with strong business, financial and technology skills, allied with a very hard-working and pragmatic approach." |
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